Collections Index Outage

Incident Report for Nacelle

Resolved

This incident has been resolved.

Posted Jul 05, 2023 - 21:40 UTC

Identified

We've narrowed this issue down to a handful of spaces. Further investigation is ongoing. We've downgraded the impact of this incident based on these findings.

Posted Jul 05, 2023 - 21:02 UTC

Investigating

We're currently investigating an outage related to collection reindexing. As we continue to investigate, we recommend _not_ reindexing to ensure missing collection data does not impact your storefront.

Posted Jul 05, 2023 - 20:18 UTC

This incident affected: Nacelle v2 APIs (Data Ingestion API).